Keystone Roofing — Santa AnaFree roof inspections for Santa Ana homeowners.Free inspection

Questions, answered plainly

The questions that come up most, answered without the marketing voice.

Get your quotes

No cost to you. Contractors pay us, you do not.

No cost · No pressure

Get your quotes

No cost to you. Contractors pay us, you do not.

Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

Free, fast, and no obligation to hire anyone.

01

Are you a roofing company?

No, and it matters that we say so. We are a referral service, not a contractor. The roofing work, the licence, the insurance and the warranty all sit with the independent company you choose.

02

Do I need a permit?

Almost certainly, for a full replacement. The contractor should pull it, and the fee should be a visible line on the quote rather than a surprise.

03

How quickly will someone call?

Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.

04

Why does ventilation keep coming up?

It is the most under-sold part of a roof. Trapped heat and moisture shorten shingle life, warp decking, and in cold weather it is what turns snow into an ice dam.

05

Is this really free?

Yes. You pay nothing, now or later. Roofing contractors pay us for the introduction, which is why the service costs you nothing and why we are upfront that it is how we make money.

06

Can I just put a new roof over the old one?

Codes in most places allow two layers. That does not make it wise. You lose the chance to see the deck, and the next roofer has twice as much to remove.

07

It is leaking right now. What do I do?

Move what you can out of the way, put a bucket under it, and if there is a bulge in the ceiling put a small hole at its lowest point to let the water out in one place rather than bringing the whole panel down. Then mark your request as an emergency — those go out first.

08

Do you cover the whole Orange County area?

Yes. The contractors we match on cover Santa Ana and the surrounding towns, so if you are just outside the city limits it still works.

09

Does being near the ocean change what goes on the roof?

Considerably. Salt air corrodes anything ferrous, so fasteners, valley metal, vent collars, flashing and gutter hangers should be specified for coastal exposure — stainless or heavy-gauge coated, not plain galvanised. The covering usually outlives the metal holding it down.

10

Should I repair or replace?

It depends almost entirely on how much life is left in the material. Ask any contractor who inspects it to give you a number of years and a reason. If two of them independently say the same thing, believe it.

11

Should I take the cheapest quote?

Only if it is the same roof. Most large gaps between quotes are scope gaps. Ask the cheapest contractor which of the other quotes items they have left out, and why.

12

What does a new roof cost in Santa Ana?

Most quotes here for a standard asphalt replacement come in around $11,500 to $30,000. That assumes one layer to remove and sound decking. Every quote you get should say in writing what happens if the decking is not sound.

13

Why three quotes and not one?

One quote is a number with no context. Three gives you a range, and the conversation about why they differ is where you learn what you are actually buying.

14

How much deposit is normal?

A third at most, and never the full amount. Pay the balance when the job is finished and you have walked it. Some states cap the deposit by law.

15

I rent. Can I use this?

Only the owner can approve roofing work. If you are renting, the fastest route is to send this to your landlord or property manager rather than gathering quotes nobody can act on.

Get it priced

Three questions, about a minute, and up to three Santa Ana contractors come back to you.