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Guide

Questions worth asking

Every contractor will answer these. The differences between the answers are where the useful information is.

Guide7 sections1 min readSanta Ana, CA

Get it looked at

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Get it looked at

Three questions, and up to three Santa Ana contractors. Free either way.

Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

Free, fast, and no obligation to hire anyone.

"What underlayment, and how are the valleys done?"

This is the question that reveals whether you are comparing the same roof. Underlayment, ice-and-water placement, drip edge and valley treatment are where quotes quietly diverge.

"Who is actually doing the work?"

Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.

"Can I see a job you finished five years ago?"

Recent work shows tidiness. Older work shows competence. Ask for the older one.

"What is your licence number, and who holds it?"

Then look it up. You are checking that the licence is current and that the name on it matches the name on the contract you are being asked to sign.

"What does your workmanship warranty cover, and for how long?"

Ask for it in writing, in the company name, with a term. Five to ten years is common; the term matters less than whether they will still be trading.

"What happens if the decking is rotten?"

The right answer is a specific price per sheet, written into the contract before work starts. A vague answer here is how a fixed price stops being fixed on day two.

In short

Write the answers down. Two weeks later, when the quotes have blurred together, the notes are what you will actually decide on.

Related questions

I rent. Can I use this?

Only the owner can approve roofing work. If you are renting, the fastest route is to send this to your landlord or property manager rather than gathering quotes nobody can act on.

What should I do to prepare?

Clear the driveway, protect attic storage from falling dust, and plan for two loud days. Agree in advance where the dumpster goes and who sweeps for nails.

What warranty should I expect?

Two separate things. The manufacturer covers the material for its rated life, but only if it was installed to their specification. The contractor covers workmanship, commonly five to ten years, and only for as long as they are trading.

Get it priced

Three questions, about a minute, and up to three Santa Ana contractors come back to you.